The annual Strong Skirt USA team meeting is a significant milestone for us, and 2024 was no exception. This year marked a pivotal moment as we united under one banner—Strong Skirt USA—as Strong Skirt TX acquired Strong Skirt parent company and Tulsa Siding Pro in June 2023. We also celebrated the opening of our first factory in Mannford, Oklahoma, which now serves as both our home office and the manufacturing hub for all our products.
This team photo, taken on July 12, 2024, at a beautiful 160-acre ranch with three expansive homes and two serene lakes, captures the spirit of our weekend retreat. It was a time of camaraderie, celebration, and reflection as we looked back on our achievements and eagerly anticipated the future. At Strong Skirt USA, we firmly believe in balancing professional success with a rich quality of life, ensuring that making a great living doesn’t come at the expense of time with family and friends.
TRAINING/DEVELOPMENT
At Strong Skirt USA, our ambitious growth strategy, known as "The Platforming Plan," was meticulously developed over a year-long collaboration with Cardone Ventures, led by industry visionaries Grant Cardone and Brandon Dawson. This partnership has profoundly shaped our company culture, emphasizing the vital importance of continuous training, development, and alignment with like-minded teammates who are committed to elevating their Personal, Professional, and Financial goals.
POSITION SUMMARY
SAME AS THE INSTALLER. NEED NEW CONTENT |
ABOUT THE COMPANY
We are Strong Skirt USA, we provide the best skirting on the planet as well as installation and we are growing by the day. We are on a mission to provide world class solutions to conventional manufactured homeowner needs that are unique to our products and services
We are focused on Teamwork and Integrity in our pursuit to guide every team member in reaching their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: We are Attractive, we take Ownership, and we focus on Service.
OBJECTIVES
● Builds and maintains a network of sources from which to identify new sales leads ● Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs ● Demonstrates the functions and utility of products or services to customers based on their needs ● Ensures customer satisfaction through ongoing communication and relationship management ● Maintains detailed reports of sales activities including 10 dealer calls daily, min 25 outbound phone calls to pending orders, sales, lost business, and any customer or vendor relationship problems ● Complete 3 Cardone U Training sections daily on all work days and attend weekly sales meetings ● Provides weekly territory sales forecasts ● Min of 5 day work week full days ● 25 Flyers posted weekly with locations on Weekly Sales Report ● Email and follow up prospects who have not committed every 24 hours ● 2 Facebook post per day, one Decks and one Skirting minimum ● 25 referral calls per week, call any Hearth customers who’ve applied that are not in pipeline already within 24 hours ● Upload ALL lead in to Scale whether they buy or not daily ● 10 in person dealer visits per week ● 2 promotional events/Shows per quarter (Dealer or Park) ● Average 10% per month increase in sales orders ● Minimum of 1 touch per month with existing dealer/community or park ● Send Estimate to all customers
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COMPETENCIES
● Excellent interpersonal and customer service skills ● Excellent sales and negotiation skills ● Excellent organizational skills and attention to detail ● Strong analytical and problem-solving skills ● Ability to maintain positive attitude while working in a fast paced environment ● Remarkable consultative sales ability, while providing excellent customer service ● Ability to function well in a high-paced and at times stressful environment ● Proficient with Microsoft Office Suite or related software ● High accountability and able to work autonomously ● Self motivated and driven to success without supervision daily ● Must be able to travel overnight occasionally |
EDUCATION AND EXPERIENCE
● Bachelor Degree in Marketing, Sales, Business, or related field OR ● At least five years of related experience required ● Manufactured home business experience preferred |
PHYSICAL REQUIREMENTS
● Prolonged periods sitting at a desk and working on a computer ● Must be able to lift up to 25 pounds at times ● Must be able to travel - Up to 50%
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COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Strong Skirt USA recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected]. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.
Outside Sale Rep KPI's
POSITION SUMMARY
We are seeking a skilled and detail-oriented individual to join our team as a Skirting Installer. In this role, you will be responsible for installing skirting systems for manufactured and modular homes, trailers, and other structures. The ideal candidate will have a background in construction or carpentry, with demonstrated expertise in measuring, cutting, and installing materials accurately. |
ABOUT THE COMPANY
We are Strong Skirt USA, we provide the best skirting on the planet as well as installation and we are growing by the day. We are on a mission to provide world class solutions to conventional manufactured homeowner needs that are unique to our products and services
We are focused on Teamwork and Integrity in our pursuit to guide every team member in reaching their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: We are Attractive, we take Ownership, and we focus on Service.
OBJECTIVES
● Contact customers within 24 hours of receiving work order and review work orders completely. Take photo of work order ● Arrive on time and complete job within one day if possible (95% expectancy) ● Ensuring projects are finished efficiently and according to our proprietary methods ● Less than 5% call back for errors or mistakes, either customer calls or supervisor reviews of completed photos ● Cleans jobsite and leave it atleast as good or better than they found it ● Remove and haul off old skirting and materials and leave jobsite free of any remnants of existing materials. ● Adhere to all safety protocols and regulations to prevent accidents and ensure a safe work environment for oneself and others ● Collect any money due at time of completion. Do not leave site without permission to leave if the funds are not collected. Take photo of checks and take checks and or cash to office. Upload photo of funds to Scale with Invoice ● Take photo of all four sides and upload to Scale along with invoice for job and any receipts applicable within 24 hours of completion. Move job to completed in Scale ● Questions regarding specific jobsite issues or concerns need to go to your team lead. If the team lead is unavailable, try another team lead. If no team lead is available then call Chris Milligan. ● Demonstrate proactive problem-solving skills, resolving issues efficiently with minimal impact on project timelines, quality or timelines ● Efficiently manage materials, including proper handling, loading, unloading, transportation, and inventory control, to support smooth project workflow and minimize waste ● Provide world class customer service to both internal and external customers throughout the installation process, addressing inquiries, concerns, and requests promptly and professionally |
COMPETENCIES
● Knowledge of skirting installation, or similar construction-related field and ability to determine best material for a project ● Ability to follow instructions and perform tasks that require physical exertion ● Ability to use hand tools and power tools to install skirting materials ● Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form ● Excellent organizational skills and attention to detail ● Excellent time management and communication skills ● Current Drivers license ● Capable with Computer/CRM phone Application for invoicing and emailing ● Strong desire to satisfy customers and get a long with team members |
EDUCATION AND EXPERIENCE
● High school diploma or equivalent ● Additional vocational training or certification in related fields considered ● Related experience in construction field (Preferred) ● Veteran status a plus |
PHYSICAL REQUIREMENTS
● Prolonged periods standing, bending, lifting or climbing ladders ● Ability to work in confined spaces ● Must be able to lift 50+ pounds at a time |
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Strong Skirt USA recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers @strongskirtusa.com . Already a candidate? Please connect directly with your recruiter to discuss this opportunity.
Skirting Installer KPI's
POSITION SUMMARY
The Bookkeeper is a key contributing role that will oversee the organization’s finance record-keeping to ensure the business is able to make sound financial decisions effectively and efficiently. This includes the production of monthly financial reports, maintenance of an adequate system of accounting records, and management of a comprehensive set of controls. This includes budgets, and forecasting designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and ensure that reported results comply with generally accepted accounting principles (GAAP) and bookkeeping principles and procedures. |
ABOUT THE COMPANY
We are Strong Skirt USA, we provide the best skirting on the planet as well as installation and we are growing by the day. We are on a mission to skirt the planet while providing world-class customer service in a timely manner.
We are focused on Teamwork and Integrity in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: We are Attractive, we take Ownership, and we focus on Service.
OBJECTIVES
● RESPONSIBILITIES ○ Develop a documented system of accounting policies and procedures ○ Manage all outsourced functions ○ Monitor the accounting operations of subsidiary entities, transaction-processing operations, and policies and procedures. ○ Develop professionally by remaining aware of new state and federal regulations, participating in educational opportunities, and reading professional publications ● TRANSACTIONS ○ Ensure that all accounts payable are paid timely and all reasonable discounts are taken on invoices ○ Ensure that accounts receivable are collected promptly ○ Update, verify, and maintain financial records ○ Process payroll in a timely manner – by Wednesday each week ○ Ensure that monthly bank and credit card reconciliations are completed ○ Ensure that required debt payments (company credit cards, loans, or lines of credit) are paid in a timely basis ○ Prepare and make bank deposits ○ Develop and maintain an orderly accounting filing system (paper and digital) ○ Maintain a system of controls over accounting transactions ○ Work closely with owners, project managers, and office team members ● REPORTING ○ Issue timely and complete financial statements ○ Manage the production of the annual budget and forecasts ○ Calculate variances from the budget and report significant issues to ownership ○ Calculate, and issue financial and operating metrics ○ Provide financial analysis as needed, in particular for capital investments, pricing decisions, and contract negotiations ○ Coordinate the preparation and compilation of year-end reporting, financial statements, and reconciliations for a certified public accountant (CPA) firm, for tax-return preparation ○ Reconcile all balance-sheet accounts on a monthly basis ○ Manage the company's audit (if applicable) and tax preparation by coordinating with external professionals as necessary
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COMPETENCIES
● Solid GAAP and financial-reporting, technical skills ● Proficiency with QuickBooks or other accounting software, MS Office Suite, Adobe, Windows, DocuSign, Google Suite ● Working knowledge of taxation and corporate structures ● Proactive approach to problem-solving, and process improvement ● Ability to thrive in an environment of change and growth ● Process development and documentation ● Forecasting and Solid analysis skills ● Strong written and verbal communication skills ● Auditing, accounting, and corporate financing
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EDUCATION AND EXPERIENCE
● Bachelor’s degree in accounting and finance, or equivalent business experience ● Minimum 3 years of progressive experience in bookkeeping ● Experience working with multiple legal entities under legal umbrella (Preferred) ● Experience with financial-reporting requirements |
PHYSICAL REQUIREMENTS
● Prolonged periods of sitting at a desk and working on a computer ● This position may require travel |
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Strong Skirt USA recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers @INSERT EMAIL ADDRESS. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.
POSITION SUMMARY
This role focuses on maintaining high customer satisfaction and retention at Strong Skirt USA. Responsibilities include addressing customer concerns promptly, accurate documentation of frequent communication, ensuring effective issue resolution, and communicating in a proactive manner. Additionally, the position contributes to revenue generation through customer education, product recommendations, and outreach initiatives. Daily tracking of key performance indicators (KPIs) is an essential part of the role to monitor customer engagement and service quality.
ABOUT THE COMPANY
We are Strong Skirt USA, we provide the best skirting on the planet as well as installation and we are growing by the day. We are on a mission to provide world class solutions to conventional manufactured homeowner needs that are unique to our products and services. We are focused on Teamwork and Integrity in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: We are Attractive, we take Ownership, and we focus on Service.
OBJECTIVES
● Respond promptly to customer inquiries, concerns, and complaints within specified timeframes.
● Resolve customer concerns with high-quality responses that fully address their needs.
● Proactively inform customers about any delays.
● Maximize sales retention by following up with clients and accurately assessing their needs.
● Prioritize educating clients about our products.
● Expand sales revenue by actively listening to customer needs and identifying additional products that would serve them.
● Create a need, demonstrate value, and offer add-on or up-sell products.
● Initiate outreach campaigns to increase sales revenue.
● Collaborate with the team to develop and sustain innovative outreach campaigns.
● Maintain a positive-to-negative customer interaction ratio as per company standards.
● Utilize time tracking tools as needed to monitor daily activities.
COMPETENCIES
● The ability to prioritize customer satisfaction and respond promptly and effectively to their inquiries and concerns.
● Proficiency in resolving customer concerns with high-quality responses that fully address their needs and finding solutions to challenges.
● Strong communication skills to proactively inform customers about delays in product shipping and effectively educate them about products.
● The capability to maximize sales retention by accurately assessing customer needs and skillfully offering additional products or up-selling opportunities.
● Creativity and innovation in developing outreach campaigns and strategies to reduce product return rates.
● Proficiency in tracking and reporting key performance indicators (KPIs), including response times, sales, refunds, and other relevant metrics, while accurately managing sales and refunds.
EDUCATION AND EXPERIENCE
● 1-2 years of prior customer service or sales experience
● Basic computer skills and proficiency in Microsoft Office Suite.
● Knowledge of natural skincare and wellness products is a bonus.
PHYSICAL REQUIREMENTS
● The ability to sit for extended periods while using a computer, phone, and other office equipment.
● Ability to use a keyboard data entry and document creation.
● Good vision to read documents, view computer screens, and complete tasks accurately.
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Strong Skirt US recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected]. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.
Customer Relationship Manager KPI
● Receive & respond to all customer inquiries by end of each day
● Accurately import all data into Scale
● Maximize revenue by upselling additional services
● Contact necessary customers weekly for updates
● Prepare orders for materials
● Accurately create new estimates for each order.
● Track all new incoming leads daily
● Nurture ALL customer & team relationships